Q: How can I access the ohyay room gallery?
A: Click on the Room item in the top menu bar. There should be an Import Room option that brings up a dialog with many rooms you can choose to import.

Q: What aspect ratio & resolution do you recommend for background images?
A: We recommend a 1920 x 1080 resolution (16:9 aspect ratio). You can also upload a video as your background.

Q: I’m not sure how many guests to expect at my event. Can I include extra rooms in my space just in case, and turn them on if a lot of people show up?
A: Yes! Adding new rooms as the event progresses is a great way to keep things exciting and manage the number of people in each room. To turn a room on and off, check/uncheck the box next to "Show in Room Navigator" in your room's settings.

Q: Is there a way to stop the emojis from the reaction bar from interfering so much in the room?
A: Yes. You can adjust how high up the emojis go when triggered. In your room's settings, under Reactions, there's a line item called "Reaction Emoji Height." Try sliding this down to .10-.20, and see how the emojis appear lower on the screen.

Q: Is there a way to disable reactions during an event?
A: Yes, you can turn off reactions by unchecking "Enable Reactions" in your Room or Workspace Settings. You can also turn off "Audio Reactions" and "Custom Reactions" if you want to limit your audience's ability to react with their own emojis.

Q: How do I add a live Google Doc to my room?
A: You can add an iFrame of any website by clicking on "Element" in the menu and selecting "Website/ iframe." Enter the URL to the website in the text box next to "Start URL" in the iFrames's settings in the right-hand panel.

Q: Is there a way to allow participants to draw on-screen?
A: We have an 'Allow Painting' property on the rooms that gives users the ability to paint right on the scene.

Q: How can I disable the "pop" sound on the float up messages?
A: Click to disable "Play Sound for Text" in each of your rooms.


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