Max Participants

How do I ensure that everyone in a room shows up on screen?

Set the number of Max Users in Room Settings to match the number of available user slots. If there are more users than available user slots, anyone who enters the room (when there are no slots remaining) will be an off-screen observer.

How do I restrict user slots to specific people?

There are a few ways to restrict user slots. You can follow the below steps to restrict by user email, or learn about [Tags] for other methods(

  1. Select the User Video slot to pull up its settings in the Advanced Properties panel.
  2. In the User Assignment section at the top of the panel, change Auto to Manual.
  3. Enter the email address associated with the person you want to tie to that user slot. Now, only that person will appear in the slot.
How do I make an element that will host the image/video during a screen share

Select your User Slot, and at the top of the Advanced Properties panel, there is the User Assignment section. Click on the icon next to Auto and it will change to a monitor. The element will automatically grab screen shares after that. You can also insert a screen share element directly from the Element menu (Element > Participants > Screenshare).

What does the **click** option in User Assignment do?

That makes the slot a click-to-join — meaning people won't automatically appear in the slot, but they can click to join it.

Can 2-3 user elements reference the same user?

They can. One of the user slots is the "normal" one that receives the user (either by auto-join, click to join, or manual assignment). The other user slots should have the mirror participant element" property set to the "normal" element. See MIRROR PARTICIPANT ELEMENT.

User Editing

Is it possible to set a green screen and/or blur function for the backgrounds of the user videos?

You can use a green screen if you actually do have a green screen behind you. Search for Chroma Key Out in the User Slot advanced properties, where you will find it under the Advanced section. You can also download Snap Camera ( and use it to blur your background.

In a meeting where different people take turns to speak, how can I auto-highlight speakers?

Click on the speaker's user slot to pull up its settings in the right-hand panel. Search for Audio Indicator and check the box next to Show Audio Indicator.

Audience Mode

How do I enable the **carousel** option for multi-user slots, so more than 20 people can rotate on and off screen?

To set your multi-user slot to Audience Mode:

  1. Click on the multi-user slot to pull up its settings in the right-hand panel.
  2. Set the max amount of people who can be in the multi-user slot. (If you will have 50 people in the room at the same time, up the max users to 50).
  3. Search for Audience Mode at the top of the Advanced Properties panel and check the box next to it.
  4. Adjust the default number of Audience Users (6) to appear in the Audience Mode grid chat and adjust the Audience Rotation Time with the slider.
In group slot carousels, can we have an option to only show users with live cameras to avoid having a bunch of icons rotating through?

If you add the tag filter camera_on, then only users with their camera turned on will be shown.

User Management

Is there a way to track who attends my event?

Click Users in the menu at the top of ohyay and select Manage Users in the dropdown. If you haven't checked Allow Anonymous Users in your Workspace Settings, you'll see a list of people who have entered your space.

What formatting should be used for uploading users' addresses with tags attached for CSV?**

Two columns: first is the email address, second is tags. If you have more than one tag, the tags should be comma-separated and the entire column surrounded by “” so that it remains as two columns. If you use Excel, it will do that part for you automatically.

Is there any way to have guests register for an event? Can I create a link that would take the guest to a registration form which would then unlock the ohyay workspace ID?

We recommend using a 3rd party registration/ticketing platform and uploading the list of email addresses into ohyay. After you do that, you can have ohyay send out an invite email to all of them with a personal link.

Is it possible to have all users in a workspace follow you, so you don't have to click on each one individually?

Click on Users > All Users In Room Follow in the menu bar.

User Interaction

Is there a way for users to message each other individually?

This can be done via reactions. Users can change This Room in the Reactions Bar to another user.

How can I enable contact sharing between users?

In your Workspace Settings, under Defaults, check Enable Contact Info Exchange. Users can fill out their contact info in their settings. They can hover over another guest's user slot and click on the contact book icon to send them their information.

Video Quality

Is there a way to change the video quality of a select number of user videos or is it something that has to be applied to all videos in a workspace?

You can either choose certain people to have higher video quality based on tag (in the Workspace Settings) or you can mark certain user slots as higher quality in the settings of each element.

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